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Starting therapy can feel intimidating. You might wonder:

What will we talk about? Will they judge me? How do I know if it’s the right fit?

At Oak Health Center, we understand how vulnerable it can feel to take that first step. That’s why we’re committed to making your experience clear, comfortable, and collaborative—from the moment you reach out.

Here’s what you can expect when you book your first therapy appointment with us.

Step 1: We Match You with the Right Provider

Every mental health journey is different. Our intake team takes time to understand your specific concerns, preferences, and goals before pairing you with one of our licensed therapists or psychiatric providers.

We’ll also verify your insurance coverage and help you navigate billing questions before your appointment—even if you’re out-of-network or paying privately.

Our clinicians offer services in English, Korean, Mandarin, and Spanish to meet the needs of our diverse communities.

Step 2: You’ll Get Oriented and Feel Heard

Your first session isn’t about diving into deep issues right away—it’s about building trust.

You’ll spend time discussing:

• Why you’re seeking therapy now
  
• What’s been going on in your life emotionally, mentally, or physically
  
• Past experiences with therapy (if any)
  
• What you hope to gain from treatment
  

There’s no pressure to “perform.” You can go at your own pace and ask as many questions as you need.

Step 3: Your Therapist Will Outline a Personalized Plan

Once your provider understands your background and goals, they’ll begin outlining a treatment approach that fits your needs.

This may include:

• Individual or family therapy
  
• Coordination with a psychiatrist for medication management (if appropriate)
  
• Referrals for specialized services like TMS therapy or sleep coaching
  
• Ongoing session frequency and scheduling preferences
  

You’ll have a say in what happens next. Therapy is a two-way process—and your comfort and engagement are essential to its success.

Step 4: You’ll Leave with a Sense of Direction

By the end of your first appointment, you should feel more grounded in your next steps. You won’t walk away “fixed,” but you will walk away with:

• A sense of connection to your therapist
  
• Clarity about what therapy will look like
  
• Hope that healing is possible
  

We’ll schedule your follow-up appointment, and you’ll begin your path forward—on your terms.

What If It’s Not the Right Fit?

Sometimes, you may realize after a session or two that your therapist isn’t the best match. That’s okay—and it doesn’t mean therapy isn’t for you.

Let us know, and we’ll work with you to find a provider who better suits your communication style, cultural background, or therapeutic goals.

Ready to Begin?

Therapy isn’t just for when you’re in crisis. It’s for anyone who wants to grow, heal, or better understand themselves.

At Oak Health Center, our mission is simple: If you’re seeking treatment, we’ll take care of the rest.

Schedule your first appointment

Learn more about our therapy and counseling services

Explore virtual care options if you prefer to meet remotely